Posts from Jan Lopez

Read more from Jan on the Evans Blog. She is part of the marketing team here at Evans and enjoys gaming. She also likes bananas and is afraid of bees.

The Importance of Cleaning and Maintaining your Consoles

Posted by Jan Lopez on May 16, 2018 at 7:56 AM

Without proper workspace maintenance and cleaning, your consoles are at risk. From debris to dust and mold, dirty consoles become harmful to your employees’ health and safety, work environment, and equipment performance, not to mention being less durable over time. Your consoles, chairs, accessories, AV systems, and other equipment are an investment in your operations center – don’t you want it to stand the test of time?

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What Makes a Great Dispatcher?

Posted by Jan Lopez on April 30, 2018 at 7:45 AM

Dispatchers are an integral part of the 9-1-1 system – they are who the public turns to during some of their most distressing times. Dispatchers are the bridge between the public and emergency services; while they often fly under the radar, it is the dispatcher community who deal with some of the toughest phone calls and situations. There is a lot resting on the shoulders of dispatchers. They are the unsung hero of the day.

Read on to learn the qualities of a good dispatcher.

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Giving an Old Control Room New Life

Posted by Jan Lopez on April 11, 2018 at 9:15 AM

Control rooms and their consoles are built to last decades. Given that they are not updated on frequent basis maintenance of these rooms can be the last thing on anyone’s mind.

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What do Control Room Consoles and Control Room Tech have in Common?

Posted by Jan Lopez on February 22, 2018 at 12:36 PM

Simple: both need to be flexible to support high-demanding, constant changing environments.

While technologies are evaluated for their flexibility options in incremental modularity, enhanced visibility to security status reporting, faster start times, lower start costs, high ramp rates, and improvement for overall operational efficiencies – shouldn’t your control room consoles be looked at with the same presets?

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5 Tips to Stay Alert during the Midnight Shift

Posted by Jan Lopez on February 14, 2018 at 10:36 AM

Does your job require a rotation between daytime, afternoon and night shifts?

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New Year, New Budget: How to Plan for a new Control Room

Posted by Jan Lopez on January 31, 2018 at 1:04 PM

Can you believe January has come to a close? What are your plans for 2018? How about 2019 or 2020? If a new or remodeled communication center is in your future, the time to plan is now!

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5 Tips to Keep your Control Room Work Surface Clean and Organized

Posted by Jan Lopez on January 17, 2018 at 9:32 AM

Do you have a cluttered work surface?

We are all guilty of letting our work surface accumulate ‘things’ that aren’t necessarily ‘essential’ to our everyday productivity.

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9-1-1 Calls During the Holidays

Posted by Jan Lopez on December 5, 2017 at 6:18 AM

The holidays are the busiest time of year for everyone, more so for those in the Emergency Service sector. With an increase in accidents and burglaries among other things, there is an influx of people calling 9-1-1 for assistance.

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7 Tips for Airport Survival during the Holiday Season

Posted by Jan Lopez on November 30, 2017 at 12:22 PM

The holidays make for the busiest travel season as everyone makes their way to see friends and family. Wherever you go, you can expect long commutes, long lines, and large crowds. As one of the most stressful times of the year, a little planning and a positive attitude can help you survive holiday travel at the airport. We’ve provided a few tips on how to conquer holiday travel to save you time and help reduce stress.

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Giving Thanks to our “First First Responders”

Posted by Jan Lopez on November 22, 2017 at 10:21 AM

The initial moments of an emergency are crucial. 9-1-1 operators are the “First First Responders” who play an integral role in every emergency situation. These highly trained and eminently qualified professionals are often the first person contacted when an emergency occurs.

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